Power Outages

Getting outage updates just got easier.

Power out? Report an outage.

To report a power outage and for more information on current outages, please call, text or Chat 24/7 for assistance. Call: 1- 833-867-3777 Text: 705-996–4518 or use the Chat option.

Would you like text notifications for outage updates? Use the handy QR codes below to opt in ‘Lakeland’ or report an outage ‘Out’. You can also give us a call or email service@lakelandpower.on.ca with your cell number.

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REPORT AN OUTAGE

There are several causes of power outages that may occur in the Lakeland Power territory.


  • SEVERE WEATHER
  • PLANNED OUTAGES
  • TREE TRIMMING
  • DOWNED POWER LINES
  • LOSS OF SUPPLY
  • VEHICLE ACCIDENTS

Outage Safety Tips

Emergency Kit

Ontario’s Emergency Measures Office recommends that every family to have an emergency survival kit to remain comfortable for at least three days immediately after or during an emergency.

Storm-related Electrical Hazards

If you were cooking when the power went out, turn off the stove, and all other appliances right away. Downed powerlines and flooding create electrical hazards in and around your home. Remember to stay back at least 10 metres (or the length of a school bus) from a downed powerline and call 9-1-1 and Lakeland Power immediately to report it. Stay out of your basement if flood water is higher than the electrical outlets, baseboard heaters, furnace or near the electrical panel. Call Lakeland Power at (705) 789-5442 immediately to have power disconnected.

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With the current Canada Post service disruption, Lakeland Power is urging customers to switch to paperless billing and consider alternative payment options to mail-in payments. 

We would like to remind customers it is their responsibility to have payment made by the due date to avoid late fees and service disruptions. 

Information on Billing and Payments
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