Terms and Conditions
1. Conditions of Service
1.1. All service requests are subject to Lakeland Power’s (LLP) latest revision of Conditions of Service asposted on www.lakelandpower.on.ca.
2. Service Request Process
2.1. Determine the scope of work in detail.
2.2. Complete a service request form in full (see page 1) and submit to engineering@lakelandpower.on.ca
2.3. Receive an offer to connect layout which specifies Lakeland Power’s requirements and associated charges for the proposed scope of work.
2.4. Make applicable payments to Lakeland Power at the Bracebridge or Huntsville offices.
2.5. Call LLP engineering department at 705-645-2670 to schedule the work detailed on the offer to connect layout.
3. Service Reconnection Process
3.1. A copy of the passed Electrical Safety Authority (ESA) inspection to be submitted by ESA to LLP.
3.2. Contact Lakeland Power front office at 705-645-2670 to request reconnection.
3.3. LLP will dispatch a crew to reconnect the service as soon as possible. Reconnect time will vary depending other jobs scheduled for the day and emergency calls ongoing.
Note: Notification that a service is ready and authorized to reconnect, by both ESA and the customer or electrician, must be received no later than 3:00PM. Reconnects later than 3:00PM may not be reconnected until the following day, or the applicant will be subject to after-hours overtime charges.
