Consumer Charter

Have your say.

Understanding your rights and responsibilities about energy services will help you make informed choices and know where to go for help. A big part of our ongoing consumer protection role is to make sure you understand those rights and responsibilities. We’ve developed a Consumer Charter to do just that.

View The Consumer Charter View The Consumer Charter
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With the current Canada Post service disruption, Lakeland Power is urging customers to switch to paperless billing and consider alternative payment options to mail-in payments. 

We would like to remind customers it is their responsibility to have payment made by the due date to avoid late fees and service disruptions. 

Information on Billing and Payments
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