Lakeland Power wants to bring your attention to a new scam alert issued by the Ontario Energy Board which involves use of a fake website and utility phone number to acquire customer account & credit card information.

•  Always place your own call to us directly at 705-789-5442 or 1-888-282-7711 to discuss your account status.
• Ensure you are using Lakeland Power’s website address www.lakelandpower.on.ca to protect yourself from possible fraudulent sites.
• Remember, Lakeland Power
  – does not take any payment directly over the phone
  – does not collect credit card information over the phone
  – does not accept pre-paid VISA’s
  – does not accept e-transfer

Be vigilant about your personal and account information to protect yourself from fraud. To report a possible scam, customers should contact the Canadian Anti-Fraud Centre toll-free at 1-888-495-8501.